Synology: After adding virtual switch I cannot connect to quick connect

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⏳ Last active: 23 Sep 2025 at 14:41
📅 Created: 10 Feb 2025 at 16:39
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About Synology QuickConnect:

QuickConnect allows client applications to connect to your Synology NAS via the Internet without the hassle of setting up port forwarding rules. QuickConnect can also work with Synology-developed packages, such as Audio Station, Video Station, Download Station, Surveillance Station, Synology Photos, File Station, Note Station, CMS, Synology Drive, and mobile applications.

Problem:

After enabling Synology Virtul server and adding a virtual switch I was no longer able to use Synology QuickConnect

Resolution:

Go to your local Synology browser using your local IP address like 192.168.1.200:5000, if you are outside your local network use a VPN connection.

Open Control Panel and go to Networking
Then in the General Tab go to Advanced Settings 

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It will work if you check only "Enable Multiple Gateways", but for best results check all the boxes.

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Now go to Synology QuickConnect and test your connection.

Good Luck! 

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Link to forum topic: http://webleit.eu/forums/showthread.php?tid=9

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